Heather-Jane Gray, Chief Executive & Program Director, ICF MCC 

Harkness Fellow, Churchill Fellow & Fellow (Cert. Practitioner) AHRI, WIAL Board Director FCPHR, MBA, DMS, RN, Post Grad Health Econ, ICF MCC Exec Coach (Cert IV & Dip Business Coaching & Coach U Clinic). Credentialed Prof Supervisor (AAoS); Mentor Coach with Post Grad Master Practitioner NLP (Timelines + Hypnotherapy). Certified Coach using Neuroscience Tools: Health & Wellbeing, Mindfulness-integrated Cognitive Behavioural Therapy, Certified Coach: Multiple Brain Integration Techniques (MBiT/mBraining); Conversational Intelligence (C-IQ); Neurozone™ Cert Human Synergistics LSI & GSI™, TCL™, NASA 4-D Systems (HPT). WIAL Cert Action Learning Team Coach (CALC), WBECS Cert Foundations of Great Coaching, & Accelerating Coaching Excellence (Goldsmith, MCC/Peterson, Google)

Heather-Jane created Synergy Global in 1996, after a successful career in the NHS (UK). She began as an RN & led effective change as an Exec Director, CEO & Senior Policy Analyst/Strategic Planner. As the only female Director of King’s College Hospital, she led Clinical Care, Continuous Quality Improvement (CQI) & Corporate Communications, whilst championing Diversity, Health Promotion, Governance & Risk, Systems Thinking & Process Improvement for more patient-centred cultural change in the context of a VUCA World.

Hospitals, like most organisations are highly political & complex eco-systems that require sensitive Consulting, Facilitation & Exec. Coaching… & why she’s selected for APSC/VPSC SES, CSIRO & TEQSA Executive Coaching to Band 3.

Awarded a Harkness Fellowship for exceptional achievement in the field of health/social care, organisational development & change leadership, she was based @ the Haas Business School, UC Berkeley, CA, where she researched Values-based Leadership & Cultural Change, working as an OD Consultant to Fortune 100 firms/networks across USA.

In 1999, Heather-Jane was honoured as a Visiting Scholar at UC Berkeley USA, & also won a Churchill Fellowship, researching the development of Successful Virtual Teams (UK/AUS/NZ). As a published author, she enjoys speaking on a variety of topics & remains a passionate change catalyst/Non Exec on Not-for Profit Boards. She has also received awards for leadership & creativity/innovation from the Royal College of Nursing, the EU Institute of Health Service Managers, Mercury Communications, NatWest Bank, UK & Walt Disney World.

OD & Executive Development Program Design Expertise focused around 6 themes:
blackVision/Strategy Clarification; People-centred Values-based Leadership & Cultural Change in a VUCA World
blackExecutive Coaching for Behavioural Change; Developing High Performing (often Virtual) Teams
blackCommunications & Conflict Resolution, plus Personal, Team & Organisational Effectiveness for Innovation
blackLean Simplification/System Optimisation; Energising & empowering people for effective Action Orientation
blackStakeholder Engagement, Motivation & HR/OD Issues, including Creative Conflict/Performance Management
blackWomen in Leadership Programs; also helping Young People succeed with passion & skill in their careers

Heather-Jane has worked in Public Health as the Chief Executive of the National Sports Medicine Institute a NfP which promotes safer exercise - from local participants to elite athletes. As part of this role she also managed the largest Sports Medicine Library in the EU; Corporate Governance; & contributed to London’s successful Olympic bid (2012).

Whilst she’s a generalist, for the last 30yrs she’s focused on Values-based Leadership & Cultural Change – engaging & motivating teams to bring alive organisational values behaviourally. This means an evidence-based & more sustainable approach – co-created with key stakeholders - making effective use of limited energy, time, & resources. As CEO she’s accountable for Program Design, Corporate Governance, Quality Improvement & Strategic Integration, ensuring all projects add value, with meaningful metrics to prove Return on Investment (RoI), plus great client service.

She has Dual Citizenship (EU/AUS) & lives in VIC, AUS. She’s an Ex Director International Coach Federation (ICF) at State, National & International levels; current Board Director of WIAL; a qualified Peer Mentor Coach/Professional Supervisor & she runs a successful Graduate Finishing School - mentoring young Masters’ Students, to help them to become more employable. Heather-Jane remains passionate about leveraging wisdom to make the world a better place…
She loves nature, walking, golf, diving, skiing, music, travel & The Arts.

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