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Sushmitha Bhogadi, EIT- ICT

Masters Business Information Systems (Current)


Sushmitha joined Synergy Global’s Graduate Finishing Program in Aug 2018, as an Effectiveness Intern.

She is an international student from Hyderabad, India, currently pursuing her Master’s in Business Information Systems at Swinburne University in Australia. Previously, Sushmitha worked as a technology professional in Enterprise Risk Services with 2yrs experience in Risk Advisory & Information Systems Process & Controls Auditing in Deloitte Touche Tohmatsu India LLP. She brings knowledge from diverse fields such as IT Risk Assurance, Governance, Compliance & Change Management, adding insight & value for Clients, & our team.


Working as a Customer Service Representative Sushmitha has enhanced her communication skills, time management & people skills. She is maintaining a balance between the University & some Part-time work – scoring 3.25 GPA/4 & achieving a Golden Key International Honour Society Award. She believes this was achievable by ‘working smarter’.

During her Masters at Swinburne, she has gained the ability to:
blackDemonstrate critical thinking by working on numerous Case Studies
black Analyse requirements/use tools as indicated by her high distinction
blackDevelop a better understanding regarding the ‘Business Domain
blackUse various techniques (Customer Stories; Interviews) & report
blackPrep detailed scoping documentation from business requirements
blackDemonstrate solid knowledge of Project Management, Software Dev. Life Cycle (SDLC) & methodologies (Agile, Scrum, Waterfall) – to deliver outcomes, including scope, quality, & cost management
blackUse Structured Query Language(SQL) as a standard computer language for relational database management & data manipulation (to query, insert & update data); MS Access to manage/manipulate unstructured & structured data
blackModel Entity Relationship Diagrams to represent business needs
blackUtilise BI tools (Qlik, PowerBI, Power Pivot) to provide insights into decision-making

In addition, Sushmitha has been recognised for her punctuality & flexible cooperation in assisting colleagues (both at University & at work) – achieving common goals. She is friendly, caring & hard-working, so leaves a good impression with everyone she has worked with – including customers/clients, so she is a great fit with the Synergy Global team.

The Key Professional Interests she is focusing on during her Effectiveness Internship are:

blackLearning about the field of Organizational Development (OD), particularly Professional Services & Business Culture.
blackUnderstanding how Effectiveness Consulting, Change Facilitation & Executive Coaching can enhance Productivity.
blackGaining more knowledge by using distinctive tools/methods for Continuous Quality Improvement (CQI).
blackCreating a Professional Role Profile, Individual Performance Plan (IPP) & Personal Development Plan (PDP).
blackUsing the SG Competency Framework to develop more confidence in my competences/capability as a Masters Intern.
blackImproving the technological functionality of our existing system at Synergy Global & transferring my skills to the team.

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