Giselle Rodrigues, Effectiveness Intern

Bachelor of Engineering in Electronics & Telecomms (EXTC), Master of Business Information Systems

Giselle joined Synergy Global as an Effectiveness Intern in 2020.
She is an international student from Mumbai, India, currently pursuing her Master’s in Business Information Systems at Swinburne University of Tech, AUS.
She graduated from St Francis Institute of Technology with a BE in Electronics & Telecomms. Then, she moved to Australia to pursue her passion, gain knowledge of being a Business Analyst as well as learn about the culture & diversity.

She believes in “With realisation of one’s own potential & self confidence in one’s ability, one can be successful & build a better world”.

Giselle brings with her high-level customer service skills, communication, leadership skills from work experience gained at Reliance Jio & her Bachelor’s.While pursuing her Masters, she worked in the hospitality industry, where she interacted with customers, provided quality service & developed her customer service skills. She is a Swinburne Peer Mentor where she helps new students (Mentees) adjust to life at Swinburne & feel more connected & positive.

She worked as an Assistant Manager at Reliance Jio, Mumbai where she managed a project on quality analysis, oversaw team activities to ensure smooth working & timely deliverance of reports. She also worked on an in-house application (Jio Beat Planner) by testing, documenting, interacting with stakeholders & resolving issues pertaining to the application.

Giselle has a keen interest in Business Analysis & its application on Information Systems (IS) issues. She has also undertaken a couple of IS Units that give her an understanding of the integration of business & technology as well as business requirements elicitation & contemporary issues in business analysis. She has fluency in Office 365, MS Office, Basics of C, C++, MATLAB, HTML, MySQL & Python languages, gained during her studies.

The Key Professional Interests she is focusing on during her Effectiveness Internship are:

blackLearning about Digital Transformation & Business Analysis
blackPerforming Reflective Practice & checking her motivational score to improve herself while working
blackGaining more knowledge of Business Development & focusing on Continuous Quality Improvement (CQI)
blackUnderstanding Effectiveness Consulting, Change Facilitation & Executive Coaching – plus, the impact on business
blackCommunicating effectively by being articulate/succinct – both when speaking & in writing
blackCreating a Professional Role Profile, Individual Performance Plan (IPP) & Personal Development Plan (PDP)

Giselle currently lives in Hawthorn, in the Eastern Suburbs of Melbourne, VIC. Her favourite interests are reading fiction, non-fiction books & baking. She also enjoys dancing Social Jive, Cuban Salsa & Bachata (learnt as a teenager).

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