Category Archives: 1) Effectiveness Consulting

13Jun/18

Need Creativity? Don’t Fence Me In

Effectiveness Consulting

Need Creativity? Don’t Fence Me In

“Oh, give me land, lots of land under starry skies above, Don't fence me in…”

We can all identify with Bing Crosby’s lament of feeling constrained by our busy lives. Sadly, this comes at the expense of one of our most valuable abilities as human beings & that is being creative.

How does one become more creative?

After acknowledging the value & need for new ideas to drive your career or business, one idea is to be 100% committed to the outcome you desire.

When you have this, then it is time to do a reality check of where you are now & how you got there.

black Allow yourself to think big.

black Be aware of recycling thoughts or ideas - are these wasting energy & are uncreative?

This clears the way to refining your ideas & then developing a stepwise path to something truly creative.

Many of us put up barriers, thinking of obstacles that will stop us in our tracks.  We are in fact, creating our own fences – too little time, too many other things to do. Ask yourself what would you do if you weren’t afraid of failure or pressed for time & then commit to the ideal outcome of your idea. You might be surprised by how uplifting this reality based optimism can be.

Although some of us are more innately geared to be creative – we all have some capacity to think of something brilliant so jump those fences, clear the decks & give yourself a chance to be creative.

More information & guidance can be found with Synergy Global to develop teams that are committed & creative.

If you are interested in expanding you, your team & your organisation’s effectiveness, please contact us at info@synergy-global.com +61(0) 439-066-067. Synergy Global: Delivering Effectiveness Consulting, Change Facilitation & Executive Coaching services to the Private. Public & Not-for-Profit Sectors since 1996.

Reference:

  • Dr Pellerin, C (2009) How NASA Builds Teams, John Wiley & Sons, Inc., New Jersey, USA
31May/17

Building Professional & Personal Trust

Effectiveness Consulting

Building Professional & Personal Trust

Trust is essential if you are to have a productive relationship with someone. Trust is one of those black & white issues – you either trust someone – or you don’t. You don’t trust people ‘a bit’. If you’re working in a team or as someone’s boss or subordinate, trust is really important for getting results without having to invest a huge amount of additional time in second-guessing everything they do.

Think of someone you have a relationship with - a business partner, colleague, employer, a client or someone in your personal life. Focus on that relationship. For each statement below score your relationship from 1 (strongly disagree) to 5 (strongly agree).

1) I am a trusting person

2) I trust myself to get the job done if that's what I've promised to do

3) I feel my trust level right now with [name of person] is very strong

4) I’m less concerned about past dealings with [name], than about what we will do from now

5) I feel confident demanding accountability from [name of person]

After you've responded add up your ratings. This number will be in the range 5-25.

Interpretation: Each statement addresses a different aspect of trust or partnering.

1) I am a trusting person is about general trust & how you approach the world, new people/situations/opportunities.

2) I trust myself to get the job done if that's what I've promised to do is about self-confidence.

Do you trust yourself to follow through/keep your word? (Also determines your trustworthiness in other people's eyes)

3) I feel that my trust level right now with [name] is very strong is about trusting another. If your trust level is low, discuss your concerns with him or her. Does your lack of trust involve something he or she did/did not do? Focus on specific behaviour, not what motivated the behaviour. Avoid judgments about honesty, integrity, or ethics.

4) I’m less concerned about my past dealings with [name] than about what we will do from now is about your past/future orientation. Relying on past history for decision-making removes the possibility for change & destroys trust. When we rely on mutual vision & strategic planning for decision-making, trust increases.

5) I feel confident demanding accountability from [name] is about your willingness to confront the person. Can you be open, honest & direct with him or her? The more straightforward you are, the more trust you will build.

Ask yourself:

black What am I currently doing to build or destroy trust in my relationship with [name]?

black What did [name] do recently to build or destroy trust between us?

black Did I have to hide something from [name] today?

black Did I communicate trust to [name]?

black Prepare what you would like [name] to do?” (Be as behaviourally specific as possible)

Next Steps: Communication is the key. “Seek first to understand” (Covey 1989)

black Consider how they feel – where they are at/coming from

black Ask “What can I do, specifically, to increase the level of trust in our relationship?

black Ask “What can you, [name] do to specifically, to increase the level of trust in our relationship?”

black How you are both going to take stock? Agree how you will both give behavioural feedback

Action Plan: Once you have talked this through agree to try out some new behaviours…

black Consider the specific situation, such as historic baggage; current pressures; the environment; or timing issues

black Be realistic about the change that is possible & be supportive…behavioural change can be tough!

Create a three-point action plan listing what each of you will do to improve your trust relationship & commit to following through. Don’t forget to book a time, date & place to discuss how things are going & give & get sensitive feedback.

Relationships will get stronger when you actively build trust.

References adapted from :

Dent SM. (2004) Partnering Intelligence: Creating Value for Your Business by Building Strong Alliances Nicholas Brealey. Boston MA USA 7
Stephen Covey (1995) The 7 Habits of Highly Effective People: Restoring the Character Ethic. Free Press, New York NY USA.

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If you are interested in expanding you, your team & your organisation’s effectiveness, please contact us at info@synergy-global.com +61(0) 439-066-067. Synergy Global: Delivering Effectiveness Consulting, Change Facilitation & Executive Coaching services to the Private. Public & Not-for-Profit Sectors since 1996.

26Apr/17

Organisational Effectiveness

Effectiveness Consulting

How does Executive Coaching support Organisational Effectiveness?

In your experience, what are the three most common conditions which erode your effectiveness?

As Executive Coaches, the most erosive conditions we encounter usually fall into three categories: Fear, Uncertainty & Doubt (FUD).

black When you communicate with the people you lead, how often do you communicate what you don’t want? (Fear?)

black Where does this leave them? (Uncertainty?)

black How motivated are staff to deliver quality outcomes? (Doubt?)

How can you improve your approach? Now you’ve thought about this do you notice any difference in your attitude?

It’s noticeable when coaches focus on what they don’t want. They say things like:

“At this rate, we’re never going to make our numbers”
“They aren’t taking the initiative; they’re waiting to be told what to do”
“I’m spending way too much time chasing people to deliver. It’s exhausting! I’m not sure how we can deliver quality to our clients like this.”

Executive Coaches look for underlying drivers for what is being said. We look beyond what is perceived by the five sense.  For people to get results, we look for people’s strengths, values, beliefs & assumptions.

So, ‘what is ASC?’ I hear you ask. (Yeah, terrible pun!) Achievement, Sustainability & Courage.

What happens to you, as a leader, when you come from the FUD mindset? Typically, what our clients tell us is around work being a grind & they feel frustrated & exhausted. They’re also usually very clear that when they come from the ASC mindset, work not only becomes more enjoyable, it also is energising & far more satisfying.

Think about this:

What difference would make to your effectiveness (& that of your team & your organisation) if everyone came from ASC rather than FUD?

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If you are interested in how to go about leveraging your unique blend of values, skills & innate strengths to quickly turn FUD to ASC, we would be delighted to hear from you, please contact us at info@synergy-global.com +61(0) 439-066-067.