SG---Pam-Seccombe---4x6-Web-Pic

pam@synergy-global.com
+61 (0) 418-466-365

Pam Seccombe

B.Com (Mktg), NLP Master Practitioner, Certified NLP Trainer and Coach, Accredited NLP Facilitator, Certified Mentor;
Certificate IV in Assessment and Workplace Training, Certified iWAM Consultant,
Certified DiSC, Certified Equine Guided Educator and Coach, Certified TLC Consultant.

Pam joined Synergy Global in 2013 as Team Leader – NSW and QLD. She is an experienced Executive, Educator and Effectiveness Consultant, working across the Private, Public and Not-for-Profit Sectors. Pam partners with organisations dedicated to maximising their organisational effectiveness by liberating systemic leadership and enhancing staff productivity. In her 18yr corporate career, her experience spans senior customer-focused marketing roles across a variety of industries - from Apple and Microsoft (Technology), to American Express (Finance), where she was responsible for the launch of the Amex Gold Card into Australia.

Pam spent her formative business years in brand management at Rexona, part of the Unilever group, with total profit and loss responsibilities for a suite of well-known toiletries brands. It was during this time that she learnt the negotiation skills necessary to deal successfully with the big supermarkets Coles and Woolworths that dominate a large proportion of the fast moving packaged goods world across the Asia Pacific Region.

In the late 1980’s Pam spent 3 years in the US establishing a national sales/marketing and distribution centre for an AUS-based opal jewellery manufacturer. This involved developing relationships with the finest jewellers as the means of building the business from scratch. Based in Atlanta Georgia, Pam travelled extensively across 38 States, promoting opal jewellery as The Fire of Australia.

During her corporate career, Pam focused on developing people both directly through leading her own teams and working in collaboration with other departments to achieve goals.  Responsibilities ranged from one direct report as a junior brand manager at Rexona to a direct team of 12 marketing professionals at American Express plus various cross-functional teams supporting the launch of the Amex Gold Card. This continued in the US where she created a successful sales team for Opals Australia and on her return she led Marketing and Communications Teams at Apple, before creating a Customer Loyalty Team at Microsoft.

In 1996 Pam started her own marketing consultancy working with companies and staff to engender a sense of caring for the customer - providing "a human focus to business”. During this time, she designed and facilitated business strategy and planning workshops centred on customer relationships and ensuing added value. Pam often found that she was called on to work with teams and individuals to set a new direction and support people through the transition process to foster effective leadership and workplace relations.

The more time Pam spent researching customer loyalty, the more she realised the key ingredient in any strategy is the effectiveness of the people involved and the system in which they operate. While consulting, she witnessed first-hand the adverse impact of mergers and acquisitions on staff, where there was a lack of creative leadership. This and becoming a Master Practitioner and Trainer of Neuro Linguistic Programming (NLP) led Pam to change direction in her career. She now focuses on systemic leadership as the key to building enduring customer relationships, improving staff effectiveness and producing financial success.

Since 2002 Pam has been involved in various Change Leadership Programs. These typically involve a combination of facilitating team workshops designed to achieve individual, team and organisational growth, underpinned by 1:1 Executive Coaching. The programs have involved Executives to Dept Heads and their teams - some as an intervention and others transformational over a more sustained period. Pam holds a Bachelor's degree from the University of NSW (AUS) and is a Graduate of the Senior General Management Program, INSEAD (France). She is a Certified NLP Coach and Master Practitioner/Trainer; has DiSC Model Accreditation; a Certificate in Level 1 Educational Kinesiology; a Cert. IV in Assessment and Workplace Training; a Certification in iWAM (Workplace Behavioural Profiling); a Certification in LAB Profiling; plus is also Certified Skyhorse Equine Guided Educator. More recently she has become Certified in The Leadership Circle and Orijen Mentoring Program. She is also experienced with other development tools such as LSI, Enneagram, and the Myers Briggs Type Indicator (MBTI).

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